Privacy Policy
Welcome to the website of Arjan Park Hotel Resort. We are committed to protecting your privacy and value your trust. This policy outlines how we collect, use, and safeguard personal information of our website visitors and guests, in compliance with applicable laws and regulations in the Kingdom of Saudi Arabia.
1. Collection of Personal Information
When using our services or staying at our property, we may collect personal information such as:
- Full name
- National ID / Iqama number or passport
- Mobile number
- Email address
- Booking and stay details
- Payment information
2. Information Sharing with Government Authorities
Please note that we are integrated with the SHAMOOS security program by the Ministry of Interior, and we are obligated to transmit guest data to the relevant security authorities as required by law.
3. Sharing Data for Security Purposes
We reserve the right to share guest information, including accommodation details and villa numbers, with official security personnel (such as police or on-site security staff) upon request, to ensure public safety and security.
4. Payment Data
We do not store payment card details or banking information on our servers. All electronic payments are securely processed by licensed payment service providers (banks and electronic payment companies), who are solely responsible for the security and confidentiality of this data.
5. Information Shared with Invited Guests
If a guest invites others to visit their villa or hotel unit, the villa number or unit details may be shared with the invited guests to facilitate their access and communication within the resort.
6. Data Protection
We implement all necessary technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure.
7. Policy Updates
This policy may be updated from time to time. The updated version will be published on our website. Your continued use of our website or services signifies your acceptance of any changes made.